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Thread: Account notes not retained after creating account

  1. #1

    Default Account notes not retained after creating account

    After creating an account in the reseller CP via 'Accounts - Create Account', any information placed in the 'Account Notes' field (the last field on the form) is not retained after pressing the 'Create Account' button.

    I've recently created two accounts via this method, and when returning to the accounts (via 'Accounts - <click on username>', the Account Notes field is blank.

    If you populate/modify the 'Account Notes' field on an existing account and click 'Modify Account', it appears the information IS retained at that point.

  2. #2
    Join Date
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    Default Re: Account notes not retained after creating account

    I do not see a "modify account" link.


    Using VOIPo services since February 2007
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  3. #3
    Join Date
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    Default Re: Account notes not retained after creating account

    We'll look into this this week.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4

    Default Re: Account notes not retained after creating account

    Quote Originally Posted by usa2k View Post
    I do not see a "modify account" link.
    If you click on 'Accounts', and one of your username links (phone numbers), the account profile for that account shows up. You can then modify things, such as notes, international calling, access template, etc., then click 'Modify Account' to file your changes.

    Modifications to an account via this method appear to be retained in the database properly. However, when creating accounts for the first time, and populating the 'Notes' field, the 'Notes' information is not retained.

  5. #5
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    Default Re: Account notes not retained after creating account

    Don't know how I missed that.

    Too bad you can't add and remove features like the FAX tab!


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  6. #6
    Join Date
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    Default Re: Account notes not retained after creating account

    Should be fixed.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
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    Location
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    Default Re: Account notes not retained after creating account

    Quote Originally Posted by usa2k View Post
    Too bad you can't add and remove features like the FAX tab!
    Should be able to just change the access list for the account to one without it.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
    Feb 2007
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    Default Re: Account notes not retained after creating account

    Yes - seems everything is in front of my face!

    Just need to add the ability for https://cp.voipwelcome.com/d911 to have a tab
    And on that subject - a "Remove this address",
    to remove incorrect addresses so they don't get accidentally selected.
    Or a "Correct this address"

    Currently, there is just a "Use this address" button.
    Last edited by usa2k; 01-19-2010 at 10:20 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  9. #9

    Default Re: Account notes not retained after creating account

    Quote Originally Posted by VOIPoTim View Post
    Should be fixed.
    Tested this evening - Fix verified. Thanks Tim!

  10. #10
    Join Date
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    1,542,128,044

    Default Re: Account notes not retained after creating account

    Quote Originally Posted by MacGyverLabs View Post
    Tested this evening - Fix verified. Thanks Tim!
    I wasn't the one that fixed it. I don't know programming. Brandon fixed it
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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