Intermittent Service Issues 1/19

[VOIPoTim]

Our call center has reported a large influx of support calls reporting sporadic service issues.

Our engineers are investigating to identify any issues.

We will post an update when additional information is available.

[Destro]

I have been getting a message something like "this is not a valid number" when trying to call my Voipo number.

[VOIPoTim]

Our engineers have confirmed that everything is functioning normally on our end, but there have been some sporadic network issues in our the Dallas datacenter that houses our core equipment this afternoon.

We are contacting their network engineers to confirm that the network has stabilized.

We're going to be re-routing all users through Washington DC away from Dallas for the rest of the evening as a precautionary measure.