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Re: Hearing "tones" during some calls
Certain peoples voices trigger the DTMF sound. VoIP works differently than POTS, and frequencies are picked up by the VoIP adapter and converted into a DTMF sound.
I get that once in a while with my wife (but only when her voice gets raised, like she's yelling at the kids). 
I think adjusting the volume on the vPanel can help. There's another thread on here recently that talked about this.
-Craig
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