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Thread: Billing Errors Today?

  1. #1
    Join Date
    Dec 2009
    Posts
    438

    Default Billing Errors Today?

    Am I the only one who got like 60 emails saying I had a outstanding invoice? Think they fixed it because it stopped but just curious
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Billing Errors Today?

    We are just prepping billing system for resellers. You can ignore those e-mail.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Billing Errors Today?

    Hey tim the usage limits are non existing and phone service out
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Billing Errors Today?

    Quote Originally Posted by computergeek7632 View Post
    Hey tim the usage limits are non existing and phone service out
    I just looked into this for you. For some reason the auto suspension had kicked in for your reseller account. Today was the anniversary so it would "renew" today but it should have just debited the balance.

    I unsuspended it now and need to have a developer look into that tomorrow to see why.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Billing Errors Today?

    (WHMCS Can be a PAIN for emailing)
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

  6. #6
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Billing Errors Today?

    It took it out of the balance yesterday and thanks tim!
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

  7. #7
    Join Date
    Jul 2008
    Location
    South Texas
    Posts
    135

    Default Re: Billing Errors Today?

    Quote Originally Posted by computergeek7632 View Post
    (WHMCS Can be a PAIN for emailing)
    Tell me about it... that thing loves to shoot out emails.

    I run it on my reseller hosting account and you have to be careful what you do.

  8. #8
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Billing Errors Today?

    Quote Originally Posted by zevin View Post
    Tell me about it... that thing loves to shoot out emails.

    I run it on my reseller hosting account and you have to be careful what you do.
    Cant tell you how many apology emails i send out for that lol
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

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