Today we have been working on a system-wide audit of our billing to prepare to move to our new billing system.

If you received any $0 invoices, you can safely ignore them. We inadvertently sent out $0 invoices to a few thousand customers that had no errors or corrections on their account.

If you received an invoice for a specific $ amount, this is to correct something that was not billed in the past that should have been. Invoices with a balance due like this will automatically be charged to your credit card on file.

Tomorrow we will complete the full audit with international and express forwarding billing audits.

If you have questions, please contact billing@voipo.com and let us know.