I understand that, but in some cases it was a month before carriers had inventory in and we have very hostile people getting impatient waiting for their number. This increases support costs a lot since customers have to contact support and it's not automated.
Pros and cons to all ways and we're open to finding a better way, but if we can't give a definitive timeline for the "unavailable" areas to have new numbers issued, customers get very hostile very quickly.
We've found that most customers see a location isn't available and will order a closeby area rather than waiting.
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