Question(s): Server setting?

[Russell]

Curious if you got to research this (ATA and softphone not both ringing), Brandon?

[VOIPoBrandon]

Curious if you got to research this (ATA and softphone not both ringing), Brandon?

I've looked at Call-ID: 1007379586_12267242@192.168.37.76

I do not see simultaneous ring being enabled for this call in the logs at all.

Is there any chance you did not have it enabled at this time of this call? Thanks!
________
VIDEO REVIEWS

[Russell]

I've looked at Call-ID: 1007379586_12267242@192.168.37.76

I do not see simultaneous ring being enabled for this call in the logs at all.

Is there any chance you did not have it enabled at this time of this call? Thanks!

Brandon,

I'm confused. Both the softphone and ATA are using the same credentials. According to Tim both "devices" should ring provided they're not behind the same router - which in my case they were not.

I thought sim ring was when you wanted two different numbers to ring at the same time - in my case both devices are using my VOIPo primary number.

Hope this clarifies things.