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Thread: Reseller Billing

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  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Reseller Billing

    Quote Originally Posted by computergeek7632 View Post
    Hay could you remove my credit card until full launch (Or when i need to pay) I keep little to no money on the account and dont want to get overdrafted on accident with the testing :P
    You don't have one on file right now, so you're safe.

    There were only 2 people with CC info on file charged based on how the signup came in. Wouldn't affect other reseller accounts even if info was on file.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Exclamation Re: Reseller Billing

    Billing Tab shows $4.02 more than any other Tab at the top of the page.
    Shift-Reload did not clear it, so I don't suspect cached pages.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Exclamation Re: Reseller Billing

    On the Transaction Page, the Account column does not sort properly.
    All the other columns seem good.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Exclamation Re: Reseller Billing

    Usage page. Cannot filter on ALL. There are only account fields in the drop-down, not a blank or all setting.

    After hitting filter, the settings for DID revert ti the 1st DID in the list.

    Conversely, the Call History DID field works properly. Odd that they don't reuse the same code?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  5. #5
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Exclamation Re: Reseller Billing

    Reseller Account Renewal Fee appears on https://cp.voipwelcome.com/billing/transactions for three accounts that are just accounts.

    Most pages have the Date range populated with Nov 17, 2009 thru Feb 17, 2010 except for Usage which is Jan 17, 2010 thru Feb 17, 2010


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Exclamation Re: Reseller Billing

    Only renewal dates are under https://cp.voipwelcome.com/billing/transactions

    They are not for the next 7 days, but not for all accounts.

    The ones listed are a month out, all are on the same day, but not their original billing date cycle!

    It looks like the billing dates of ALL accounts were reset to 02/15
    but some are still omitted for the next month out.
    Last edited by usa2k; 02-17-2010 at 04:49 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  7. #7
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Reseller Billing

    Quote Originally Posted by usa2k View Post
    Billing Tab shows $4.02 more than any other Tab at the top of the page.
    Shift-Reload did not clear it, so I don't suspect cached pages.
    Put this one in a ticket.

    Ticket ID: JDR-665324


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  8. #8
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Reseller Billing

    Quote Originally Posted by usa2k View Post
    Put this one in a ticket.

    Ticket ID: JDR-665324
    This seems to be one total now


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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