I did some additional tests


Creating a new Toll Free Forwarded, I set it up to call a Reseller account.

  • Call went though fine (Except for the but that bypasses inbound routing.)
  • When I canceled the account the Toll Free got a busy signal.



Creating a new Toll Free Virtual, I set it up to call a Reseller account.

  • Call went though fine (Except for the but that bypasses inbound routing.)
  • When I canceled the account the Toll Free got a busy signal.



I am thinking I should cancel the DID getting the wrong numbers via the old Toll Free number. That would end this issue. (If this is a legacy config issue, then nobody else should see this issue.)
Toll Free Inbound routing to Reseller accounts is on their list of fixes.
I suspect its related to SIP routing if I were to take a wild guess.