Included Accounts

[uhf]

Question: Does Voip have both an ANI and a CID? It seems to be as long as the ANI is valid, it wouldn't matter what the CID is set to. But I've never been able to get a straight answer to whether ANI is even sent properly with voip services.

[VOIPoTim]

Question: Does Voip have both an ANI and a CID? It seems to be as long as the ANI is valid, it wouldn't matter what the CID is set to. But I've never been able to get a straight answer to whether ANI is even sent properly with voip services.

Not consistently. There's almost no standardization in VoIP. Some providers use ANI, some don't. It's about 50/50 with our upstream carriers as to which ones use it. Sometimes it's even changed upstream if a carrier is routing out through a fixed line trunk in some areas.

[uhf]

Some providers use ANI, some don't. It's about 50/50 with our upstream carriers as to which ones use it.

Thanks for the answer. I've never gotten a good answer to this question from other voip providers. Many of the responses were along the lines of "huh?"

Along these same lines, what about calls to a toll-free number? Are toll free providers not expecting to see an ANI, and a DNIS?

[VOIPoTim]

Thanks for the answer. I've never gotten a good answer to this question from other voip providers. Many of the responses were along the lines of "huh?"

Along these same lines, what about calls to a toll-free number? Are toll free providers not expecting to see an ANI, and a DNIS?

It's kind of along the same lines. Eventually they do. Whether or not anything we send gets stripped out somewhere upstream varies. So ultimately the final carrier delivering the call will provide it. Whether or not the accept what we send, re-write using from number, or re-write completely with a third-party number depends on the carrier.