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Thread: ETA on Reseller Program?

  1. #31
    Join Date
    Feb 2007
    Location
    Irvine CA
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    1,542,128,044

    Default Re: ETA on Reseller Program?

    Quote Originally Posted by usa2k View Post
    OBSEVATION

    Wildwood FL comes up,
    but says "none available"
    On the Reseller account its not listed at all.

    OBSEVATION

    You say free fax with reseller?
    It's set to not show the areas that aren't available right now at all. That way no one sees an area listed there and becomes a reseller then is upset if no numbers available there. It's all real-time availability.

    Yes, we've added a fax option. We've been testing a T.38 based fax solution for a while now with near 100% success and it's not being offered for resellers. All the pricing is the same...it's just $1 more to make it a fax number rather than a standard number. They can be toll-free, local, ported, etc. The standard usage fees for that item type apply.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #32
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: ETA on Reseller Program?

    Quote Originally Posted by VOIPoTim View Post
    The reseller page is now live on the site.

    http://www.voipo.com/reseller-voip.shtml

    This is the first time the pricing and model has been publicly announced.

    We will begin accepting signups on June 8th (one week from day).

    Please post new threads for any questions you guys have about the reseller program and how it works. We'll be using your questions to help improve the content on the site this week before the signups start being accepted next week.

    http://forums.voipo.com/forumdisplay.php?f=29
    We are pushing the public signups out a little longer to the 21st to streamline a few processes with signup so that we'll be ready for the surge without it affecting service/support levels.

    Just a little longer...
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #33
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: ETA on Reseller Program?

    Everything is on track and we'll be in public pre-launch in a few hours.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #34
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default Re: ETA on Reseller Program?

    now lets say if I dont have the money right now and that you only taking limited accounts right now can I still get into the program down the road or not?

  5. #35
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: ETA on Reseller Program?

    Quote Originally Posted by timreichhart View Post
    now lets say if I dont have the money right now and that you only taking limited accounts right now can I still get into the program down the road or not?
    Yes, if we stop accepting signups, it will just be temporary until we get caught up.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #36
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default Re: ETA on Reseller Program?

    now since I already have a residential account with you guys can I switch that from residential to reseller or not? Because I dont see paying 18 dollars a month and paying 24.95 together.

  7. #37
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: ETA on Reseller Program?

    Quote Originally Posted by timreichhart View Post
    now since I already have a residential account with you guys can I switch that from residential to reseller or not? Because I dont see paying 18 dollars a month and paying 24.95 together.
    Yes, after the reseller account is setup, we can move any existing accounts into it. It includes a free personal account with it, so you could use that account as the included one.

    You would just need to contact reseller support at reseller@voipo.com requesting that it be moved after the reseller account is setup.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #38
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default Re: ETA on Reseller Program?

    now can I get partal credit for this month if I switch it over to reseller account?

  9. #39
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
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    Default Re: ETA on Reseller Program?

    Quote Originally Posted by timreichhart View Post
    now can I get partal credit for this month if I switch it over to reseller account?
    No, we don't prorate in less than 1 month increments. Sorry.

    If a user has a prepaid balance from a yearly plan, we will prorate in month increments and credit the remaining balance to the reseller account's usage balance.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  10. #40
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default Re: ETA on Reseller Program?

    how long does it take to get the reseller program to work? Because I just purchase it.

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