Tried to call home and getting "The code you dialed is incorrect check the no you dialed" message. @ 3/17/10 11:32AM PST
Tried to call home and getting "The code you dialed is incorrect check the no you dialed" message. @ 3/17/10 11:32AM PST
My wife just got the same. She is FURIOUS.
Russell
Everything seems fine. Only 2 support tickets in our main queue total.
It's possible there was a network blip for a few seconds, but usually we see a huge surge in tickets when there is.
We'll keep a close eye on things thought to see if anything comes up.
Must have been several network blips :-). The wife called, got the message, then called me and conference called so I could hear the same message (disconnected / not in service) - so the downtime was more than just the first call. She was pretty p*ssed off to say the least as she was trying to reach a child at home to coordinate travel plans and there was no other way to reach home. Luckily, it now appears to be fixed.
Russell
I had an incoming call go directly to VOIPo voicemail this morning. I have my failover set to another phone number, so I'm not sure why failover isn't working for me. It was the same thing when there was latency problems a couple of days ago.
If the VOIPo system recognizes there is a problem and sends calls to voicemail as a failover, why would it not recognize to send to my failover phone number I have set up?
I don't have a ticket open yet. I was going to try disconnecting my end and then seeing what happens at fail over time. The past two times latency on the Internet was an issue, the failover went to VOIPo VM and not my failover number. I would like to reproduce it and then I'll open the ticket with more accurate dates/times.
LOL! My wife called last night too bitching that the phone doesn't work right. One way audio (again). Support had me forward the high ports (35000-65000 UDP I think), but I forgot to open those ports in the firewall!! Ooops.. So far today I've had no more issues with one-way audio so I think the problem was my firewall.
Wives seem to get bent out of shape when the phone doesn't work.
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