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Thread: Reseller Account Item / Fee Itself

  1. #1
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Reseller Account Item / Fee Itself

    Hello everyone,

    You will notice a "virtual balance" charge today for the 24.95 of the reseller account item, as we've synced everyone's "effective" reseller creation date as if it was today, this is a result of some accounts from being created earlier not appropriately being setup (and missing this specific item).

    Let me know if you have any further questions or concerns, thanks!

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Reseller Account Item / Fee Itself

    I reported the lack of that charge here:
    http://forums.voipo.com/showthread.php?t=2259
    But nobody maybe wanted to reply and call attention?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Reseller Account Item / Fee Itself

    We actually made a change to this today. Just some final tweaks I wanted to make before pre-launch.

    In order to keep things simple, we are going to just have the reseller account fee charged to the credit card on the anniversary.

    So the balance/other transactions in the account will be completely isolated and the reseller account fee will NOT affect the balance.

    It will just be charged to the credit card.

    We have a few reasons for wanting to keep the balance and the account fees seperated and this will become more obvious at launch.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Reseller Account Item / Fee Itself

    Quote Originally Posted by VOIPoTim View Post
    In order to keep things simple, we are going to just have the reseller account fee charged to the credit card on the anniversary.
    That is a good plan.

    Perhaps that transaction can show on the included account page?
    Last edited by usa2k; 03-25-2010 at 04:20 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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