Calls intermittently going directly to voicemail

[VOIPoTim]

If you have the VOIPo device connected to a router or a modem with a built in router, it's very important to have ports 5004-65000 forwarded on your router when using VOIPo service in order to be sure to receive all calls. For those of you having issues, please be sure to have those forwarded. Support can help you if you don't know how to setup the forwarding.

If you still have issues AFTER forwarding, contact support for further assistance for further troubleshooting. There are other things we can do such as increasing your "re-registration" interval which is making your device connect to us more often.