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Thread: HT502 issue

  1. #1
    Join Date
    Jun 2011
    Posts
    1

    Default HT502 issue

    We have been trying to get our adapter set up to as a new installation but had problems because of our modem (long story). Set itup through the router which seemed to make a difference and power cycled the adapter and both lights started blinking (wan/lan) as it was supposed. Instructions of course say not to reboot/unplug while this is going on but it has never stopped blinking. Been close to an hour now.

    Now what? Don't won't to damage the adapter but the update is 'stuck.'

    Any ideas would be much appreciated.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: HT502 issue

    Are they blinking together (at same time in a pattern) or just blinking in general. If in pattern, it's updating. If just randomly and not together then it's just normal activity.
    Timothy Dick
    Founder/CEO
    VOIPo.com

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