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Thread: can't make outbound calls (8:30am pacific time)

  1. #1
    Join Date
    Apr 2009
    Posts
    22

    Default can't make outbound calls (8:30am pacific time)

    I assume it's not just me based on the response I got from voipo live chat.

  2. #2
    Join Date
    Sep 2009
    Posts
    3

    Default Re: can't make outbound calls (8:30am pacific time)

    same problem here. my service started getting sketchy a little while ago when the calls were taking forever to connect and then having problems once connected. now i have no service at all. modem is active and i have restarted it a couple of times. i am on the east coast.

  3. #3
    Join Date
    Sep 2009
    Location
    Minnesota
    Posts
    1

    Unhappy Re: can't make outbound calls (8:30am pacific time)

    Same here in the Midwest. 11am CST

  4. #4
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: can't make outbound calls (8:30am pacific time)

    Same here. My wife called me a few times and it rang on my side at work, but no audio. I received about 10 calls in a row. Then she started getting calls back from all over the country, asking why she called them. Apparently she is dialing the entire country...

  5. #5
    Join Date
    Sep 2009
    Posts
    3

    Default Re: can't make outbound calls (8:30am pacific time)

    just checked and didn't even get a dial tone now. restarted the modem and now i can make calls and they connect quickly.

  6. #6
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: can't make outbound calls (8:30am pacific time)

    There is some major latency 200+ ms to the web servers like secure and forums. Lots of dropped packets. Maybe a datacenter issue at least to Texas.

  7. #7
    Join Date
    Apr 2009
    Posts
    22

    Default Re: can't make outbound calls (8:30am pacific time)

    things seem to be working again for me.

    i'm now seeing:

    54ms to sip-central01.voipwelcome.com
    91ms to sip-east01.voipwelcome.com
    74ms to forums.voipo.com

    and..

    450ms to sip-byod.voipwelcome.com

  8. #8
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: can't make outbound calls (8:30am pacific time)


  9. #9
    Join Date
    Apr 2010
    Posts
    9

    Default Re: can't make outbound calls (8:30am pacific time)

    Here is what I am seeing:

    On my BYOD device I cannot make outbound calls at all.

    On my GS I can, but when I call voicemail I get really weird responses, like "Welcome to your voicemail.... {infinite pause}".

    Also I noticed that since I rebooted my GS device it is now connected to Voipo east, where before I was connected to central. I wonder if they're moving all the central customers to east while this outage is going on.

  10. #10

    Default Re: can't make outbound calls (8:30am pacific time)

    I can't check my phone until I get home, but my mom just called me and she is unable to receive inbound calls. She gets a busy signal upon answer. She can make outgoing calls just fine. Please update this thread as well as Twitter. I can't get on Twitter at work, so I rely on these threads when I'm at work. Thanks.

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