Can't Pick DID Anymore ?

[Montano]

No numbers listed for new accounts or virtual numbers. It just says 'to be assigned'......

[VOIPoTim]

It's all based on API inventory from our primary carrier. If they have no numbers available in a specific area, it'll say "To Be Assigned" and we'll manually order one from a secondary carrier.

I just checked some areas and all seemed to have numbers, so everything looks fine.

What areas were you looking in?

[Montano]

Fresno, CA. 559 area code.

[VOIPoTim]

Yeah, looks like they don't have any there right now, so we'd have to order from a secondary carrier.

[usa2k]

So in such a case calling support can get the DID sooner than waiting on the web tool?