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Re: Project Management Tools
Tim,
As Ansexta said, MS Project is indeed the standard. Jira is more of a ticketing system (read: Incident Management & Problem Management) than a project management system. If you're looking for an alternative, try Basecamp. If you're looking for an ITSM Service Management tool, my favorite is SysAid. I've been using it and recommending it to clients for years.
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