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Thread: No outbound calling

  1. #1
    Join Date
    Nov 2008
    Posts
    15

    Default No outbound calling

    Since Fiday midmorning I lost outbound calling.

    I receive calls just fine. When I call out, I hear ring, however, called number is silent. No ring there, landline or cellphone.

    Took me until Saturday to figure out I had problem with outbound calling.

    Opened a ticket (Ticket ID: ZRI-546656) saturday morning, no reply yet due to weekend.

    Anyone going through similar issue? Just curious.

    dvijen

  2. #2
    Join Date
    Feb 2011
    Posts
    4

    Default Re: No outbound calling

    I have a similar experience. The problem might have started on Friday. The called people are saying that they are receiving the call but I keep hearing busy tone or sometimes silence.

  3. #3
    Join Date
    Feb 2010
    Posts
    235

    Default Re: No outbound calling

    my outbound calls from 818.935.xxxx to 858.720.xxxx have no CID number at all, so they are blocked by the called party's landline phone service. The caller hears "The Person at this number does not accept unidentified calls"

    Calls to two other 858.xxx.xxxx numbers, one verizon wireless, another a corporate PBX, do receive CID number (ANI). Not talking about CNAM here.
    Last edited by stevech; 03-13-2011 at 04:35 PM.

  4. #4
    Join Date
    Feb 2011
    Posts
    4

    Default Re: No outbound calling

    I have setup static ip address and port forwarding as suggested by the support. After that things seemed to have improved. I am experiencing outbound call issues more often again today.
    The link to setup static ip and port forwarding help is http://voipo.com/help/article/basic-...-guide-20.html .

  5. #5
    Join Date
    Nov 2010
    Posts
    4

    Default Re: No outbound calling

    i had the same problem on Friday

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