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Thread: Resellers: Testing Michigan Datacenter

  1. #11
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Resellers: Testing Michigan Datacenter

    Michigan data center (SIP7) was toast today. Just illustrates how important it is to have more than one data center.

    I would really like to see a 3rd or even a 4th regional server... such as North, South, East and West.

    Also, if resellers could map their own domains, we could quickly change DNS in the event of an outage... so our customers could be moved to another server all at once... then moved back to their regional server after the outage. Or voipo could do that on their end.

  2. #12
    Join Date
    Jul 2010
    Posts
    180

    Default Re: Resellers: Testing Michigan Datacenter

    So sip7 doesn't go to Michigan any more?

  3. #13
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Resellers: Testing Michigan Datacenter

    No, it is being retired.

  4. #14
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Resellers: Testing Michigan Datacenter

    Quote Originally Posted by chevyman View Post
    So sip7 doesn't go to Michigan any more?
    Correct. We had too many outages and issues with it so we redirected it back to Dallas. It did not prove to be as stable as our Dallas facility.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #15
    Join Date
    Dec 2010
    Posts
    28

    Default Re: Resellers: Testing Michigan Datacenter

    When can we expect to see the new West Coast server you mentioned previously?

  6. #16
    Join Date
    Feb 2007
    Location
    Irvine CA
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    1,542,128,044

    Default Re: Resellers: Testing Michigan Datacenter

    Quote Originally Posted by racerdude View Post
    When can we expect to see the new West Coast server you mentioned previously?
    No ETA at this time. In the testing we've done, we've not found anything as stable as our Dallas setup.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #17
    Join Date
    Dec 2010
    Posts
    28

    Default Re: Resellers: Testing Michigan Datacenter

    If you've eliminated the Michigan server that means you have all your eggs in one basket in Dallas. Don't you want to have redundancy at multiple sites in case Dallas goes down?

  8. #18
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Resellers: Testing Michigan Datacenter

    Quote Originally Posted by racerdude View Post
    If you've eliminated the Michigan server that means you have all your eggs in one basket in Dallas. Don't you want to have redundancy at multiple sites in case Dallas goes down?
    Not quite. We're already in 3 different physical facilities in Dallas...our datacenter partner Softlayer (owned by IBM) has multiple physical datacenters there an we use a mix of them for redundancy.

    Here's some more info:

    http://www.softlayer.com/data-centers

    http://www.softlayer.com/network

    One of the nice things that makes it perform so well for us is that they have direct peering with almost all the major consumer ISPs that our customers use for more direct connections vs routing through multiple backbone providers in addition to pretty robust connectivity. They also have very solid private networks (isolated from the public) that connect the DCs for us to do backups and behind the scenes stuff on either the public network or the completely different private network for security, redundancy, etc. Dallas is also central and has pretty solid connectivity to the entire country.

    We're still open to adding more options in the future (Softlayer is definitely not cheap...we pay them 5 figures monthly) so it's definitely a possibility. We just haven't had good experiences with trials with other providers.
    Last edited by VOIPoTim; 08-31-2015 at 10:55 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  9. #19
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Resellers: Testing Michigan Datacenter

    well, I hate to point this out, but service at the TX server went down this morning.

    my customers who were still on MI server were not affected and worked great.

  10. #20
    Join Date
    Feb 2007
    Location
    Kitsap County, WA.
    Posts
    734

    Default Re: Resellers: Testing Michigan Datacenter

    Both sip.voipwelcome.com and sip7.voipwelcome.com resolve to a Dallas location now. Were your people using an IP address directly? Otherwise...

    Tracing route to sip.voipwelcome.com [67.228.182.2]

    Tracing route to sip7.voipwelcome.com [67.228.182.2]

    9 56 ms 52 ms 55 ms po2.fcr04.sr05.dal01.networklayer.com [66.228.118.218]
    10 52 ms 53 ms 54 ms 67.228.182.2-static.reverse.softlayer.com [67.228.182.2]
    Last edited by chpalmer; 09-01-2015 at 05:53 PM.
    I Void Warranties.

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