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Thread: Received SMS forwarded to an email address broken

  1. #1

    Default Received SMS forwarded to an email address broken

    Saw a couple of threads on this but no official answer. I'm receiving SMS messages on my Voipo number succesfully but they never show up on my Gmail account, which I have set up as a forwarding address. I've check the spam folder and yet they never arrive. All of the SMS messages do show up in beta Vpanel.

    Is the forward SMS to email working for others?

    Here is an example of an SMS from the beta Vpanel. The status shows "Pending"

    999xxxxxxx 999xxxxxxx Incoming Pending 08:05 am Microsoft account security code: 5747
    Last edited by Mike_TV; 09-22-2013 at 08:19 AM.

  2. #2
    Join Date
    Jul 2010
    Posts
    180

    Default Re: Received SMS forwarded to an email address broken

    since friday that i know of there is a problem with SMS. none are going out to cell phones but are going to google voice. none are being forward to email. i've did a trouble ticket on it yesterday

  3. #3

    Default Re: Received SMS forwarded to an email address broken

    Quote Originally Posted by chevyman View Post
    since friday that i know of there is a problem with SMS. none are going out to cell phones but are going to google voice. none are being forward to email. i've did a trouble ticket on it yesterday
    Thanks. It's a feature that I use infrequently but when I do, it's busted. Not that big of a deal when an SMS doesn't show up in my email. All I do is go to the Beta Voipo control panel and view the SMS message but those are for SMS messages that I'm expecting (like authorization codes in my example from Microsoft).

    It's the unplanned SMS messages that it would be nice to have them automatically forwarded. I'll open a ticket as well to see what's up.
    Last edited by Mike_TV; 09-23-2013 at 09:15 AM.

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Received SMS forwarded to an email address broken

    Please open a ticket and our developers will look into this.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5

    Default Re: Received SMS forwarded to an email address broken

    Quote Originally Posted by VOIPoTim View Post
    Please open a ticket and our developers will look into this.
    Thanks Tim! I did.

  6. #6
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Received SMS forwarded to an email address broken

    Hello,

    We've identified an issue with SMS that was causing some messages to be backlogged. Please do let us know if this is not now functioning normally. Thank you.

  7. #7

    Default Re: Received SMS forwarded to an email address broken

    Quote Originally Posted by VOIPoBrandon View Post
    Hello,

    We've identified an issue with SMS that was causing some messages to be backlogged. Please do let us know if this is not now functioning normally. Thank you.
    It's working now. Thank you for the help! You may close my ticket.

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