Obi110(ATA) and VOIPo SIP Configuration

[khantpr]

I have set-up by OBi110 using Google Voice(GV) as Service Provider 1(SP1) and everything is working fine as intended including incoming, outgoing and international calling using GV account for last few months.

The problem I have now is that I am trying to set-up my VOIPo SIP Account on Service Provider 2(SP2) but I am seeing "Register Failed: 401" instead of "Connected"(see screenshots). I am using the SIP information provided in Control Panel as below and inputting it in Obi interface as shown in the attached screenshot.

SIP configuration information:
SIP Server: sip.voipwelcome.com
Username: (SIP Account Username)
Password: (SIP Account Password)

Can you provide any information or documentation on how VOIPo SIP Accounts are intended to work and has anyone here in this forum(VOIPo Customer) been able to successfully get this VOIPo SIP to work with OBi110 for incoming calls on SP2?

If the above proposed set-up works, I would like to stop the forwarding VOIPo number to GV for incoming calls and avoid 2 hops and directly have the VOIPo number on SP2. The number with VOIPo is something I have had for roughly 15+ years and I would like to keep that number for incoming calls(in case if someone is thinking why do I need this set-up with VOIPo forwarding it to GV if everything with GV is working fine).

Any suggestions welcome...

[genxweb]

I have set-up by OBi110 using Google Voice(GV) as Service Provider 1(SP1) and everything is working fine as intended including incoming, outgoing and international calling using GV account for last few months.

The problem I have now is that I am trying to set-up my VOIPo SIP Account on Service Provider 2(SP2) but I am seeing "Register Failed: 401" instead of "Connected"(see screenshots). I am using the SIP information provided in Control Panel as below and inputting it in Obi interface as shown in the attached screenshot.

SIP configuration information:
SIP Server: sip.voipwelcome.com
Username: (SIP Account Username)
Password: (SIP Account Password)

Can you provide any information or documentation on how VOIPo SIP Accounts are intended to work and has anyone here in this forum(VOIPo Customer) been able to successfully get this VOIPo SIP to work with OBi110 for incoming calls on SP2?

If the above proposed set-up works, I would like to stop the forwarding VOIPo number to GV for incoming calls and avoid 2 hops and directly have the VOIPo number on SP2. The number with VOIPo is something I have had for roughly 15+ years and I would like to keep that number for incoming calls(in case if someone is thinking why do I need this set-up with VOIPo forwarding it to GV if everything with GV is working fine).

Any suggestions welcome...

Alot of the people over on obitalk are brilliant in solving these issues. What I have seen is issues with peoples routers not supporting sip one they flip a setting or update firmware they are usually ok. If you are a 100% sure your password and username is correct and you are getting that error it sounds like something else is wrong. Some times voipo accounts are not fully provisioned and a support ticket may be needed to have the account checked. I suggest checking the service with xlite to rule out obi issues.

[khantpr]

I deleted Outbound Proxy Server, Outbound Proxy Server Port and URI from the configuration and I am up and running with VOIPo without any issues and receiving inbound calls without any issues.