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Thread: Costs showing up in Call Log

  1. #1
    Join Date
    Feb 2007
    Posts
    146

    Default Costs showing up in Call Log

    It started today where a 0.03 charge is being attached per minute to calls to my VOIPo line (showing up in the call logs).

    Edit: On a two minute call, the call log said -0.09 charge when I first looked at the call. When I did a refresh of the CP, then it reverted to saying 0.06. On another 1 minute call, the call log said -0.12, then reverted to 0.03 after a later refresh.

    Edit: Looking at the call log, the charges are fluctuating on some calls. So something is going on. First, is there billing testing going on that I'm unaware of? Second, I have seen the billing on certain calls fluctuate. It will say -0.12, then later say 0.03, then later say -0.12 again for the same call.
    Last edited by sbradshaw; 03-15-2008 at 07:19 PM.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Costs showing up in Call Log

    Quote Originally Posted by sbradshaw View Post
    It started today where a 0.03 charge is being attached per minute to calls to my VOIPo line (showing up in the call logs).

    Edit: On a two minute call, the call log said -0.09 charge when I first looked at the call. When I did a refresh of the CP, then it reverted to saying 0.06. On another 1 minute call, the call log said -0.12, then reverted to 0.03 after a later refresh.

    Edit: Looking at the call log, the charges are fluctuating on some calls. So something is going on. First, is there billing testing going on that I'm unaware of? Second, I have seen the billing on certain calls fluctuate. It will say -0.12, then later say 0.03, then later say -0.12 again for the same call.
    The billing is not accurate right now. We have to get the packages/plans situated. Since the migration to the new parsing engine, we need to reassign the correct plans. This should be done over the next day or so.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Feb 2007
    Posts
    146

    Default Re: Costs showing up in Call Log

    Sounds good.

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