Mobile Softphone App on both iOS and Android available!

[VOIPoDanielC]

Hello everyone,

Good news!

The new provisioning is out. So, please go into your application and remove/reset your provisioning, and then go to the Beta page and reset your application.

We've changed four things so far:

1. We enabled STUN permanently. This should help with audio issues some people were having with one way audio.
   
   
2. We enabled the option for users to select how they want to handle incoming calls (may vary by device type):
   
   • Push
   • In Foreground Only
   • Keep Awake
   • In Background Only
   
   
3. We also enabled some packetization options to be different on Wifi and on cellular to better accommodate bandwidth.
   
   Lower packetization values improve quality when packet loss occurs while higher values preserve bandwidth With lower packetization inside the codec, it improves quality when packet loss happens... However, higher values preserve bandwidth, so on Wifi, we've set it to 20ms. On cellular, we've set it to 40ms.
   
   
4. We've removed unused codecs from the application so that making calls shouldn't require too much renegotiation with our network. At the moment, as many of you know, our network only supports the uLaw codec. We're working on getting a solution together for the mobile application and for softphones that allows for other codecs to be used. However, we don't have an ETA.

That's all that I have for now!

Best regards,
Daniel C
Tier III Support & Development
VOIPo Customer Care

[gls101]

We enabled the option for users to select how they want to handle incoming calls (may vary by device type):

• Push
• In Foreground Only
• Keep Awake
• In Background Only

I just reprovisioned my two cell phones, and the incoming call selections ( Push or Only in Foreground on Android) works great, and solves my issue with push notifications.

I briefly tried placing calls to my Voipo home line with the phones, and the called party couldn't hear me. (both cell phones were on LTE at the time). I'll play more before opening a ticket to be sure it is repeatable and wasn't a one-time thing.

Again, thanks for the incoming call changes.

Gary Sanders

[Ansextra]

Is there a way to set the software to only do outgoing calls?

[budmaster]

I am confused. How is this app any different from the many other SIP apps such as CSipSimple?
(Besides the convient QR for setup, that was pretty slick)

[VOIPoTim]

I am confused. How is this app any different from the many other SIP apps such as CSipSimple?
(Besides the convient QR for setup, that was pretty slick)

It's not really much different at all. This is actually made by Acrobits and they also sell basically the same App in the App stores on their own that's not provider specific.

This is just a managed version is automatically configured and managed by us for users.

The bulk of our users aren't tech savvy enough to configure their own so this is just an easy option that we can officially support since we can control the provisioning/config remotely.

Functionality wise..no real difference than most others except SMS likely being integrated into our soon.

[Russell]

It's not really much different at all. This is actually made by Acrobits and they also sell basically the same App in the App stores on their own that's not provider specific.

This is just a managed version is automatically configured and managed by us for users.

The bulk of our users aren't tech savvy enough to configure their own so this is just an easy option that we can officially support since we can control the provisioning/config remotely.

Functionality wise..no real difference than most others except SMS likely being integrated into our soon.

The SMS part will be cool. I've been using Zoiper on Android from my place of work with success. If I try this out will it affect the byod password that was last mailed to me in any way?

[VOIPoTim]

The SMS part will be cool. I've been using Zoiper on Android from my place of work with success. If I try this out will it affect the byod password that was last mailed to me in any way?

It won't reset or impact it.