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Thread: Mobile Softphone App on both iOS and Android available!

  1. #1

    Talking Mobile Softphone App on both iOS and Android available!

    Hello everyone!

    We're excited to announce that we're launching a Mobile Softphone App on both iOS and Android devices for our residential and business clients that have our standard unlimited plans.

    The application is available via GooglePlay and iTunes as "Cloud Softphone" by Acrobits. After installing it, you'll enable BYOD on your account, and then go to the Beta -> Mobile Softphone page (it's only available via vPanel v2.x). You'll scan a QRcode, and then your application will be provisioned automatically.

    If you have any issues, please feel free to open up a trouble ticket and request that it be transferred to Tier III/Development. However, please note that as this is a new product, there will be no support given over the telephone or chat for it as it's VERY beta.

    All that said, we hope that you like it!

    Best regards,
    Daniel C
    Tier III Support & Development
    VOIPo Customer Care

  2. #2

    Default Re: Mobile Softphone App on both iOS and Android available!

    Hello everyone,

    We've made some changes to the manner in which we're handling the authentication now.

    Instead of requiring yet another token for you to keep track of, we've made it accept your vPanel username and password.

    Please let us know directly at mobileapps@voipo.com if you have any concerns about this change.

    If you view the Beta -> Mobile Softphone page, you will need to reprovision the software as it'll delete your old token.

    To reset your application, open it, then select Settings under the menu. After that, select "Reset Application" underneath the "Provisioning" section.

    Best regards,
    Daniel C
    Tier III Support & Development
    VOIPo Customer Care

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