Voice Mail calling 123 not working

**chevyman** · 08-06-2014 02:05 PM

At least 4 of my accounts calling 123 gets a busy signal and on my tablet it gives me an error 500 service unavailable.

Any others with this problem, have a ticket on this.

**GreenLantern** · 08-06-2014 03:31 PM

yes, I'm not sure yet if it is happening with all of my numbers. but it seems to be affecting quite a few of them.

I've had a ticket open for awhile, so I assume they are aware, but just having a hard time resolving it.

**GreenLantern** · 08-06-2014 03:41 PM

looks like they just resolved it.

thanks guys!

**chevyman** · 08-12-2014 07:04 PM

Looks like it's ringing busy again!

**GreenLantern** · 08-12-2014 10:47 PM

yep. getting calls and support tickets on this again now.

been a rough day in the voip business.

**chevyman** · 08-12-2014 11:53 PM

Its working now

**GreenLantern** · 08-19-2014 10:07 AM

Down again.

**VOIPoTim** · 08-19-2014 10:57 AM

It's fixed again. Unfortunately we've been having some SIP attacks causing this. We're working on beefing up filters to drop that traffic so that it doesn't keep happening.

**GreenLantern** · 08-25-2014 11:04 AM

dang... 123 is broken again today.

**VOIPoTim** · 08-25-2014 02:17 PM

Originally Posted by GreenLantern

dang... 123 is broken again today.

We're going to add an additional proxy in front of this to try to filter it more. What's happening is that with certain DTMF methods and the BYOD servers, the audio to connect to check/manage VM has to have an extra proxy and that is what's crashing due to attacks....so the VM servers are up, it's just the special case audio proxy.