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Thread: one way audio after 15+ minutes

  1. #1
    Join Date
    Feb 2007
    Posts
    270

    Default one way audio after 15+ minutes

    I've been experiencing 1 way audio after 15+ minutes into outgoing calls
    I've tried everything except putting the SPA1001 in the DMZ
    codeblue was doing great until now
    does anyone have other ideas for me to try
    TIA
    -v

  2. #2
    Join Date
    Feb 2007
    Posts
    146

    Default Re: one way audio after 15+ minutes

    Quote Originally Posted by voxabox View Post
    I've been experiencing 1 way audio after 15+ minutes into outgoing calls
    I've tried everything except putting the SPA1001 in the DMZ
    codeblue was doing great until now
    does anyone have other ideas for me to try
    TIA
    -v
    Almost sounds like your router's NAT is closing up on your connection. Have you tried putting a STUN server setting in your adapter? I don't have your adapter model. But most, if not all, have the ability to set a STUN server. Also, some VOIP adapters have a keep-alive interval setting that can be used to send out a periodic blank UDP packet to the SIP server to keep the "hole" in the NAT open.

    The Grandstream HT-286 devices that VOIPo will be using have the ability to set either one (STUN or keep-alive interval). I found that with my router, the keep-alive interval setting is what works...as the STUN setting on the HT-286 causes a 2-3 second delay hearing the other party when you answer (I do not have the same STUN problem with the HT-502, so it must be firmware related).

  3. #3
    Join Date
    Feb 2007
    Posts
    270

    Default Re: one way audio after 15+ minutes

    I have been using stun.fwdnet.net as my STUN; keep-alive @ 30
    I do agree that it seems to be a NAT/router problem; however, using a VOIPo Express account (registration) on the same ATA worked fine; perhaps, there is a difference in network topologies (Residential vs Express)
    I will keep you guys informed

  4. #4
    Join Date
    Feb 2007
    Posts
    270

    Default Re: one way audio after 15+ minutes

    disabling the "Strict UDP Session Control" (2wire 2701) seemed to fix the problem
    did 2 test calls without any audio issues
    I'll keep you guys updated

    53 minutes to (504) 367 XXXX without any problem(;
    Last edited by voxabox; 03-25-2008 at 06:21 PM. Reason: update

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