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Thread: audio dropping after 15 minutes

  1. #1

    Unhappy audio dropping after 15 minutes

    I was listening to a conference call this morning, and after 15 minutes I could no longer hear the call. This happened twice this morning ... I noticed this for the past few weeks, but was watching the clock today...

  2. #2
    Join Date
    Mar 2007
    Posts
    478

    Default Re: audio dropping after 15 minutes

    sounds like a NAT issue?

  3. #3
    Join Date
    Feb 2007
    Location
    IL
    Posts
    171

    Default Re: audio dropping after 15 minutes

    Quote Originally Posted by dswartz View Post
    sounds like a NAT issue?
    I am having the same issue. By the way i am using PAP2 v1 with SPA1001 f/w ver 3.1.10. Is there any setting in PAP2 i need to change? Haven't had a chance to tweak setting again after i reload the f/w on the pap2 recently, it was working fine before.

    What NAT setting need to change?

  4. #4
    Join Date
    Mar 2007
    Posts
    478

    Default Re: audio dropping after 15 minutes

    Sorry, I don't know. My voipo runs on the gateway, so NAT is not an issue. But whenever I hear things like "exactly N minutes...", I instantly suspect NAT.

  5. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,046

    Default Re: audio dropping after 15 minutes

    I'm not seeing this on our Grandstream units, but if it's happening for multiple people, it could be an issue somewhere. I'll mention it and have someone take a look to see if they can find anything.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #6
    Join Date
    Feb 2007
    Location
    Maryland
    Posts
    314

    Default Re: audio dropping after 15 minutes

    I had the same issue last weekend. I am NAT'ing with my PAP2, but ports for it are all forwarded.

  7. #7
    Join Date
    Mar 2007
    Posts
    478

    Default Re: audio dropping after 15 minutes

    port forwarding should not have anything to do with NAT timeouts (I don't think so, anyway...)

  8. #8

    Default Re: audio dropping after 15 minutes

    happened to me again yesterday on my Tuesday morning conference call. if anyone at voipo is checking logs, the call was to phone number 404-920-64XX

  9. #9

    Default Re: audio dropping after 15 minutes

    did it to me again today (Thursday) on my call to 303-663-25XX.

  10. #10
    Join Date
    Feb 2007
    Location
    IL
    Posts
    171

    Default Re: audio dropping after 15 minutes

    Quote Originally Posted by RockyBB View Post
    did it to me again today (Thursday) on my call to 303-663-25XX.
    Is it happening only on some calls or all calls which are > 15mins?
    I have also noticed that after 15mins it disconnects mine also.

    Incoming seems to be fine, problems with outgoing some sort.

    By the way i did a test with FWD-FWD and it was fine for more then 25min's

    I did a incoming test for more then 20 min's and it worked fine. Here is what i did. From Grand Central webcall called my Ipkall# which is forward to my FWD# on 1st pap2 and GC# is forwarded to ring my voipo# on other pap2.

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