Here is a general update for the week.
For the time being, our staffing issues are resolved. We have three new very competent guys (Norm, Ray, and Atle) on board with the goal of taking us into launch on the technical side.
We'll make some specific announcements about them later and get them involved on the forums. All 3 have experience with building and maintaining large VoIP networks.
They are currently cleaning things up a little, finishing any remaining items, and making sure we are set in terms of redundancy and disaster recovery.
We are continuing to aggressively pursue potential employees and intend to hire as many as we can find.
We have deployed a new group of servers and will be creating beta and production environments in the next week or so. We are also launching a more organized bug tracking system for the BETA and will be laying out some specifics in terms of what we'd really like help with in terms of testing things.
Our CDR engine is being redone from scratch and the new version will be included in the new environments. It should be close to instant again.
With the new environment, we also have some VM changes coming including MWI and a fix for the issue Fisamo reported. I know MWI has been a requested feature for a while.
Once we've cleaned things up and are ready, we plan to launch to the public with a very enticing offer in what we'll call a "Public Beta" launch. We'll be offering the service at or below cost primarily just for marketing purposes. This will allow us to launch in a semi controlled manner in terms of signups and provides a hefty discount to cover any occasional minor issues that may come up. Our first priority will be keeping the actual phone service online and available at all times. This public beta will only happen when we are 100% confident we won't be seeing any minor outages. We expect any minor issues that crop up to be related to features...not service.
We're getting very very close. Shouldn't be too much longer.
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