PBX - No incoming calls ... Please help?

[Darren]

Hi All,
I’m having a small issue with the Beta- PBX incoming calls. When I call the number I get “User Busy” and a Tone. I setup Outgoing in Interconnection, and can make outgoing call with the two extensions I created. I just can’t figure out how to set the incoming? In the “Interconnection / incoming” I entered a number from my Voipo inventory, and have it pointed to an extension 101, but I can’t get the incoming call working. I also seen in Account / Profile “default route extension” and have it set to point to the same 101 ext. In the monitor area I can see both desk phones registered, but in Agents it’s blank.
Can someone PLEASE help me out with this?

My setup
Ext 101 goes to a Grandstream GXP2110
Ext 102 go’s to same make phone

Everything seems to work on the desk phone between both extensions. Calling, hold. I Just can’t get the incoming calls to ring the phones or extension picked

Thank you for your time!

Darren

[VOIPoTim]

Hi Darren,

Please contact PBX support at pbx@voipo.com for assistance.

[chevyman]

If you have a number outside the PBX you need to forward that number to the SIP URI: for ext 101.
Go into ext 101 and look for SIP URI: and forward the number to that. or if you have it purchase in Interconnection then you do it there.

[GreenLantern]

Cloud PBX beta has been down each morning for the past few days.

Open a ticket and report is asap when it happens so an admin can do whatever they need to do to get it running again.

[VOIPoTim]

Cloud PBX beta has been down each morning for the past few days.

Open a ticket and report is asap when it happens so an admin can do whatever they need to do to get it running again.

Yes, there have been some issues with PBX recently that we're working on tracking down. I have our developers actively working on it to get to the root issue. It's their main priority this week.