Mwi

[Montano]

Tim, I can also verify that no email or sms message is being received. But I have never received an sms message from VOIPo voicemail. I used to get email notifications, but have not in a while. We (you) even added AT&T to the sms list but still nothing. I chalked both things up to it being beta. I had reported both issues quite a while back.

I have tested from both internal and external lines.

[fisamo]

The voicemail on vPanel seems to be out of sync with the actual VM system now. For a while on my 1199 line, I had about 10 messages in the inbox that I never bothered to listen to. They were all listed in the vPanel, no problem. I tried using vPanel to delete them, but they were still there when I dialed into the VM system. After deleting them with the VM system, they were gone.

Now, I've placed a few test calls to the line and left messages. They seem to be accepted just fine (and when I hit the pound key, Allison says, "Thank you." ) I know the messages are there, because the MWI light (on my ZOOM) comes on immediately, and I get stutter tone. When I log into the system by touch tone, I can get the messages.

It's pretty amazing how quickly the MWI light updates--when leaving the first message, it comes on just as I hit the # key; when deleting messages, it goes off as I log out of the VM system.

FWIW, I still have the problem that when setting failover to forward to a number (at least a SIP address), calls do not go to VM. After ringing the specified number of times, the call is sent to the failover phone number. With a SIP address, it seems to just get dead air after the number of rings...

[VOIPoRay]

The voicemail on vPanel seems to be out of sync with the actual VM system now. For a while on my 1199 line, I had about 10 messages in the inbox that I never bothered to listen to. They were all listed in the vPanel, no problem. I tried using vPanel to delete them, but they were still there when I dialed into the VM system. After deleting them with the VM system, they were gone.

Now, I've placed a few test calls to the line and left messages. They seem to be accepted just fine (and when I hit the pound key, Allison says, "Thank you." ) I know the messages are there, because the MWI light (on my ZOOM) comes on immediately, and I get stutter tone. When I log into the system by touch tone, I can get the messages.

It's pretty amazing how quickly the MWI light updates--when leaving the first message, it comes on just as I hit the # key; when deleting messages, it goes off as I log out of the VM system.

FWIW, I still have the problem that when setting failover to forward to a number (at least a SIP address), calls do not go to VM. After ringing the specified number of times, the call is sent to the failover phone number. With a SIP address, it seems to just get dead air after the number of rings...

The VM in VPanel should now be back in sync. My account is working now. Please test and see how it goes.

The issue with the call not going to VM on a failover number should be addressed withing the next few days.

[fisamo]

Glad to hear it, and welcome aboard, VOIPoRay! Kudos on the MWI work--it looks great. When I get a chance, I'll test the VM functions again.

[usa2k]

Same result from my cell
- wife had a migraine earlier so I hesitated ringing the phones,
but just managed a call.


P.S.

Tim, is an email to support@voipo.com going to start a ticket?
I don't recall my login info -- that email likely went in a spam filter.