sorry, my note must not have been clear.

Online chat did not que up, said come back later or call toll free # - nothing to do with isp.

Toll Free # went to message - 'call back later' - nothing to do with ISP.

Either the call center was overloaded or VOIPO was also impacted by centers outages - nothing to be ashamed about since out of their hands but would be nice if they answered the question. For the web savvy folks, we all know there are logs in their internal web farm showing they put the 'come back later' banner up that they could not take messages..

My problem with VOIPO is constantly getting the same answer - let me add that # to the routing table so you can connect, not drop, etc... Never had that with my old carrier.