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Thread: Need help with Grandstream Adapter

  1. #1
    Join Date
    Aug 2015
    Posts
    1

    Default Need help with Grandstream Adapter

    Hello,

    I am in a major bind. In the attempt to gain access to the adapter to change the IP, I inadvertently reset the damn thing back to factory. Now I'm dead in the water, no outbound, no inbound, no access to VM. What's worse is that it's a Satarday and Voipo Cust Svc is nowhere to be found. I'm a bit frustrated to say the least. I need someone to tell me how to config this thing the way it was or provide me with the config file. I know this is a long shot, as I don't see much activity on here.

    I hope someone can help.

    Thank you,
    Brian

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Need help with Grandstream Adapter

    Hello,

    We have e-mail support on the weekends. Only our live chat and phone support is closed on weekends.

    Just e-mail support@voipo.com and we'll get you squared away.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Need help with Grandstream Adapter

    Just got your PM. Looks like the weekend team already resolved this for you. Glad you're all set now.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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