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Re: Different simulring for virtual number
Virtual numbers can't be forwarded independently from the primary line. To do this, you'd need to convert the virtual number to a full line. Sorry!
Here's why...
We offer virtual numbers at a discounted rate (vs a full line) so they don't have the same functionality as a full-line.
With Sim Ring, forwarding, etc it doubles the cost of providing service because when something is forwarded it's an incoming call + an outgoing call that we pay for for the entire length of a forwarded call. Unfortunately that's not something we can absorb at the virtual number pricing. If we allowed this, there's also a lot of potential for abuse since people would simply order a main line + a virtual number anytime they needed 2 lines and that's not what VNs are intended for.
Last edited by VOIPoTim; 11-24-2011 at 10:54 AM.
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Re: Different simulring for virtual number
That was a very informative explanation.
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