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Thread: live chat busy today

  1. #1
    Join Date
    Jul 2011
    Posts
    17

    Default live chat busy today

    Wow,
    Been trying to resolve an issue, in live chat que for over an hour, 25 minutes so far as #1 in que.

  2. #2
    Join Date
    Jul 2011
    Posts
    17

    Default Re: live chat busy today

    Quote Originally Posted by ai2000 View Post
    Wow,
    Been trying to resolve an issue, in live chat que for over an hour, 25 minutes so far as #1 in que.
    going on 55 minutes as #1.

  3. #3
    Join Date
    Jul 2011
    Posts
    17

    Default Re: live chat busy today

    going to use googlevoice to call my voipo ... kindof ironic....

  4. #4
    Join Date
    Jul 2011
    Posts
    17

    Default Re: live chat busy today

    connected in less than 5 minutes via googlevoice call. told live chat may be busy... scary since I was first in que for almost an hour for live chat...

  5. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: live chat busy today

    Sorry to hear about that. Sometimes users in live chat get into very very long chats when we're doing remote sessions into their computer for them and it backs up.

    For the fastest and most efficient support, I always recommend e-mailing support@voipo.com because most of our best and most experienced employees work tickets/e-mail excessively and do not take calls/chats.

    New employees start on phones and live chat and are eventually promoted into tickets.
    Last edited by VOIPoTim; 12-01-2011 at 01:42 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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