On a similar note. My buddy had an AT&T home phone, office phone and DSL. He called AT&T to cancel his office line but keep his home line and DSL. Of course when his office line went dead so did his DSL. It took him over a week of phone calls to get his DSL turned back on AND they required him to purchase a new modem.

I doesn't sound like there is any coordination between the AT&T phone and DSL services.