I have a support ticket open on this issue (KNN-120901), but they don't seem to think anything is wrong. I'm unable to create a custom caller ID anymore. It just erases the fields when I click the "Create Contact" button and nothing shows up in the contact list. I'm using Win 7 w/ IE8. Could someone else please try testing by creating a new contact with the example below using vPanel->Features-> Contacts.....Thanks
Group: Family
Custom caller ID: John's cell
Firstname: John
Lastname: Doe
Does the contact show up in your contact list?
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