Just Installed - No One Can Call Me

[ravgill]

Hello

I have installed the VOIPO box today... I'm able to make outgoing calls okay, but I cannot receive calls. Just getting busy tone when trying to call in.

Also, the callerID (when dialing out) does not show my name, it just says "Malaysia".

Hope these issues are addressed urgently - fingers crossed.

[VOIPoTim]

Please contact our support team at support @ voipo.com and we'll be happy to help.

[ravgill]

All is good now - works good so far.

Was not able to retain my local Canadian number and could not setup name for outgoing caller ID.

Hopefully this will improve overtime, but I do like all the extra features and online control options.

[georgejohn12]

To resolve these problems quickly, contact VOIPO's customer support immediately. They have the tools and expertise to diagnose and fix these issues efficiently. Provide them with detailed information about the problems you're encountering, and they can guide you through troubleshooting steps or escalate the issue if necessary.