Reseller API

[VOIPoTim]

We are working on a reseller API soon which has been one of our top requested features.

For those interested in the API, please post what functions you'd like to see in it in this thread.

[wingsohot]

How about being able to choose certain international countries to include in a bundle for customers that pay a flat rate for international calls.

[usa2k]

I beta tested and would not be planning to have a Reseller Plan, but I will watch this with great interest.
The key thing would be to have ways to access features and data that exists now.
Stats based on a client number for instance.

Or are you first targeting tools to make a Sale, versus letting a Reseller craft their own whole version of vPanel?

[VOIPoTim]

It's relatively open. Basically the goal of the API is for people to be able to integrate various things into other software or write their own stuff whether it's for order taking, number ordering, writing their own billing system, etc.

We just need to know what functionality you guys would like to see.

It seems like everyone always wants an API but no one can tell us what they want it for so we know what capabilities to put into it

[usa2k]

IMHO
I bet most potential Resellers are not API designers, but if you have an API, most web designers
could figure out how to integrate it into their website.

[wireworks]

It would be great is the customer had the ability to chose the phone number they wanted along with any special features like fax service. Also the ability to automatically suspended and
unsuspended a account.

[wingsohot]

How about the ability for customers to order virtual numbers or toll free numbers, etc... from within their own control panel? The reseller would of course receive notification of the orders, then bill the customer accordingly.

[GreenLantern]

I definitely think a reseller API will be great to have, especially if it is written to connect to pre-existing billing solutions like WHMCS. Otherwise, I'm afraid there might be a limited number of resellers who will be able to benefit from it.

My own personal development priority is a better account summary page, where resellers could review the usage and limits for all of their accounts without having to open accounts one at a time.

We currently have to devote an hour or more to do periodic, manual account reviews. But with a good summary page, we could do it in a minute or less.

[wingsohot]

You can do that by clicking "billing" - "usage"

[GreenLantern]

Hi Wingsohot.

Unfortunately, the Usage report only shows account numbers and total costs.

It doesn't tell us anything about what the limits are for each account.

There are also no links that allow us to open an account from that page.

If we just want to find out who's account is who's, we've got to manually cross reference the account number.

Just adding a bit more info to that report page would save (me at least) a ton of time and effort.

Resellers with 100+ accounts need better reports to help us get things done.