Tim,

You’re probably wondering the reason for the underwhelming response to your announcement. It’s because we’ve waited so long for an API, that we’ve found other ways to accomplish what we need. It’s great that you’re willing to respond to our needs and work on solutions now. My advice is to hold off on the API and start with the other things we resellers have been asking for and that will take you much less time to implement. Here’s the list, in no particular order:

- Add new phone numbers to the national Caller ID database.

- Provide our customers the ability to set the outbound Caller ID like on voipo.com

- Notify us by email when you change the rate to a particular country. Right now we have no practical way of knowing when a rate has changed and that causes problems with our customers.

- Enable aliasing capabilities for SIP so we can give our clients sip.mycompany.com instead of sip.voipwelcome.com which is a dead giveaway.

- Offer optional support to our customers for which you would charge us $1 per month per customer, which is what your competitors offer resellers.

- Notify us by email when a customer is getting close to the limit we set and again when he has reached the limit.

- When you introduce the new panel, do not deprecate the current one so as not to disrupt what we already have in place.

Best,

AW