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Thread: Why can't I call my mother, a VoIPo customer, using SIP URI?

  1. #1
    Join Date
    Aug 2009
    Posts
    18

    Default Why can't I call my mother, a VoIPo customer, using SIP URI?

    I can call other SIP URI, just not voipo. What gives? I am using 1XXXXXXXXXX@in.voipwelcome.com. Never connects.

  2. #2
    Join Date
    Dec 2011
    Posts
    101

    Default Re: Why can't I call my mother, a VoIPo customer, using SIP URI?

    I think it should be xxxxxx@in01.voipwelcome.com (no 1, and in01). It works for me

  3. #3
    Join Date
    Aug 2009
    Posts
    18

    Default Re: Why can't I call my mother, a VoIPo customer, using SIP URI?

    I checked my contacts, I did not have the leading 1. Typo in the original post. Changing to xxxxxxxxxx@in01.voipwelcome.com does not work either.

    "408 timeout error"

  4. #4
    Join Date
    Dec 2011
    Posts
    101

    Default Re: Why can't I call my mother, a VoIPo customer, using SIP URI?

    works for me... you may want to contact support

  5. #5
    Join Date
    Feb 2010
    Posts
    221

    Default Re: Why can't I call my mother, a VoIPo customer, using SIP URI?

    I have a vague recollection that this did not work when calling another VOIPo customer.
    Steve

  6. #6
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,127,945

    Default Re: Why can't I call my mother, a VoIPo customer, using SIP URI?

    Open a ticket about this and support will be able to look at an actual failed call and help diagnose.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Why can't I call my mother, a VoIPo customer, using SIP URI?

    Quote Originally Posted by holmes4 View Post
    I have a vague recollection that this did not work when calling another VOIPo customer.
    Actually, using SIP was the workaround when the PSTN number would not go VOIPo to VOIPo.


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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