Gigaset C610A IP - showing registration failed

[archivedi]

Unfortunately none of the suggested settings did the trick with my Gigaset A510 IP. And the "Registration Failed" message isn't really helpful either. I have a snom 370 at the office that works just fine with the BYOD settings, so it has to be specific with this phone.

Any help is appreciated.

[Bruce]

Mine stopped working for about a month. I believe my ISP was doing some IPv6 stuff at that time. I am curious if your 510 works at your office, assuming your office has a different internet connection.

[archivedi]

The Bria softphone works just fine from the same network at home. Haven't tried the Gigaset at the office. Here's a log (created by proxying through a logger) of what is happening (phone # and my public IP replaced with nines):

Apr 19 12:35:35.128 : Recv 518 bytes from 192.168.1.38:5060 : REGISTER sip:sip.voipwelcome.com SIP/2.0 Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bKb74f75122cdc710c15 132e592aea1d0;rport From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com> Call-ID: 3573377332@192_168_1_38 CSeq: 7 REGISTER Contact: <sip:9999999999@192.168.1.38:5060> Max-Forwards: 70 User-Agent: A510 IP/42.075.00.000.000 Expires: 900 Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY Content-Length: 0
Apr 19 12:35:35.175 : Recv 565 bytes from 67.228.182.2:5060 : SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bKb74f75122cdc710c15 132e592aea1d0;rport=51088;received=999.999.999.999 From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com> Call-ID: 3573377332@192_168_1_38 CSeq: 7 REGISTER Server: Kamailio (1.4.5-notls (x86_64/linux)) Content-Length: 0 Warning: 392 67.228.182.2:5060 "Noisy feedback tells: pid=485 req_src_ip=999.999.999.999 req_src_port=51088 in_uri=sip:sip.voipwelcome.com out_uri=sip:sip.voipwelcome.com via_cnt==1"
Apr 19 12:35:35.191 : Recv 737 bytes from 67.228.182.2:5060 : SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bKb74f75122cdc710c15 132e592aea1d0;rport=51088;received=999.999.999.999 From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=50bb2a71d 8d027d80525a88d4628ce8d.8c85 Call-ID: 3573377332@192_168_1_38 CSeq: 7 REGISTER WWW-Authenticate: Digest realm="sip.voipwelcome.com", nonce="517172750000625dd1b33d85b90bdaf14150e52a050 ccd9f", qop="auth" Server: Kamailio (1.4.5-notls (x86_64/linux)) Content-Length: 0 Warning: 392 67.228.182.2:5060 "Noisy feedback tells: pid=485 req_src_ip=999.999.999.999 req_src_port=51088 in_uri=sip:sip.voipwelcome.com out_uri=sip:sip.voipwelcome.com via_cnt==1"
Apr 19 12:35:35.222 : Recv 793 bytes from 192.168.1.38:5060 : REGISTER sip:sip.voipwelcome.com SIP/2.0 Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bK3ed9f7c885000a7034 97fce68b3ddb9e;rport From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com> Call-ID: 3573377332@192_168_1_38 CSeq: 8 REGISTER Contact: <sip:9999999999@192.168.1.38:5060> Authorization: Digest username="9999999999", realm="sip.voipwelcome.com", qop=auth, uri="sip:sip.voipwelcome.com", nonce="517172750000625dd1b33d85b90bdaf14150e52a050 ccd9f", nc=00000001, cnonce="19467c8d8b7648732e927718d862db07", response="bc3b13dd8760e23ee044eb27338c2790" Max-Forwards: 70 User-Agent: A510 IP/42.075.00.000.000 Expires: 900 Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY Content-Length: 0
Apr 19 12:35:35.269 : Recv 566 bytes from 67.228.182.2:5060 : SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bK3ed9f7c885000a7034 97fce68b3ddb9e;rport=51088;received=999.999.999.99 9 From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com> Call-ID: 3573377332@192_168_1_38 CSeq: 8 REGISTER Server: Kamailio (1.4.5-notls (x86_64/linux)) Content-Length: 0 Warning: 392 67.228.182.2:5060 "Noisy feedback tells: pid=483 req_src_ip=999.999.999.999 req_src_port=51088 in_uri=sip:sip.voipwelcome.com out_uri=sip:sip.voipwelcome.com via_cnt==1"
Apr 19 12:35:35.269 : Recv 738 bytes from 67.228.182.2:5060 : SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bK3ed9f7c885000a7034 97fce68b3ddb9e;rport=51088;received=999.999.999.99 9 From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=50bb2a71d 8d027d80525a88d4628ce8d.380c Call-ID: 3573377332@192_168_1_38 CSeq: 8 REGISTER WWW-Authenticate: Digest realm="sip.voipwelcome.com", nonce="5171727500006260b360d59b935f6ea312663e63a46 4f721", qop="auth" Server: Kamailio (1.4.5-notls (x86_64/linux)) Content-Length: 0 Warning: 392 67.228.182.2:5060 "Noisy feedback tells: pid=483 req_src_ip=999.999.999.999 req_src_port=51088 in_uri=sip:sip.voipwelcome.com out_uri=sip:sip.voipwelcome.com via_cnt==1"
Apr 19 12:35:35.300 : Recv 792 bytes from 192.168.1.38:5060 : REGISTER sip:sip.voipwelcome.com SIP/2.0 Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bKe2228c61970337152a 49618d15dccedf;rport From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com> Call-ID: 3573377332@192_168_1_38 CSeq: 9 REGISTER Contact: <sip:9999999999@192.168.1.38:5060> Authorization: Digest username="9999999999", realm="sip.voipwelcome.com", qop=auth, uri="sip:sip.voipwelcome.com", nonce="5171727500006260b360d59b935f6ea312663e63a46 4f721", nc=00000001, cnonce="558b4afe086965f622874b18a67fcb4", response="de051414006a68ba403592baa6b96c7d" Max-Forwards: 70 User-Agent: A510 IP/42.075.00.000.000 Expires: 900 Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY Content-Length: 0
Apr 19 12:35:35.347 : Recv 566 bytes from 67.228.182.2:5060 : SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bKe2228c61970337152a 49618d15dccedf;rport=51088;received=999.999.999.99 9 From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com> Call-ID: 3573377332@192_168_1_38 CSeq: 9 REGISTER Server: Kamailio (1.4.5-notls (x86_64/linux)) Content-Length: 0 Warning: 392 67.228.182.2:5060 "Noisy feedback tells: pid=485 req_src_ip=999.999.999.999 req_src_port=51088 in_uri=sip:sip.voipwelcome.com out_uri=sip:sip.voipwelcome.com via_cnt==1"
Apr 19 12:35:35.347 : Recv 738 bytes from 67.228.182.2:5060 : SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.1.38:5060;branch=z9hG4bKe2228c61970337152a 49618d15dccedf;rport=51088;received=999.999.999.99 9 From: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=131747048 9 To: "9999999999" <sip:9999999999@sip.voipwelcome.com>;tag=50bb2a71d 8d027d80525a88d4628ce8d.e55c Call-ID: 3573377332@192_168_1_38 CSeq: 9 REGISTER WWW-Authenticate: Digest realm="sip.voipwelcome.com", nonce="51717275000062624e30ad3b4a407b097a5b9b96e07 5d65f", qop="auth" Server: Kamailio (1.4.5-notls (x86_64/linux)) Content-Length: 0 Warning: 392 67.228.182.2:5060 "Noisy feedback tells: pid=485 req_src_ip=999.999.999.999 req_src_port=51088 in_uri=sip:sip.voipwelcome.com out_uri=sip:sip.voipwelcome.com via_cnt==1"

Maybe someone can get more from this. A similar log of a successful registration from Bria looks pretty much the same, except for the result.

Thanks