Hey Tim
How about a demo login so us resellers can see what we are missing out on
Hey Tim
How about a demo login so us resellers can see what we are missing out on
Can someone please explain how the rollover options will work?
We will announce new rollover options soon. It will be an addon to existing accounts that essentially allow you to add additional lines to the account. It's mainly intended for situations where multiple lines may be needed and all calls come into the same number. Similar to the "cloned line" concept that many of our plans include, but expandable to 8 lines instead of 2 (primary + the clone).
I for the life of me can't find how long my account is paid for...
Unfortunately, my Aunt Millie who wants to use speed dials the way she used it on her first touch-tone phone 30 years ago (you know - speed dial number / name / optional telephone number) still can't do it. I tried to explain that in the new VOIPo world speed dial is called "outgoing call routing", and she can add her brother Henry to "contacts", and then add a speed dial under outgoing call routing. It's only 10 clicks more, and instead of retyping Henry's phone number she can just cut-and-paste... but apparently she dozed off while I was explaining.
On the upside, I am glad to see that outgoing call routing still has "Blocked", "Busy signal" and "Disconnected". So those who want to be very granular in preventing their family members from using telephone are well taken care of!
Go to Account - Services. It should be listed in the "Next Renewal Date" column. If it's not or you need further help with it, just e-mail support@voipo.com and we can look it up for you.
We actually added a simplified "Speed Dial" page today which technically just creates call routes, but it's a simple page. All it asks for/shows is "Code" and "Destination".
I understand that it can be frustrating when new features aren't released as quickly as we'd hoped for.
Unfortunately, sometimes we run into issues where it takes longer than planned. That's really just part of software development. It's not that we don't want to release things quickly...it's just that if we run into issues, we have to work through those issues and sometimes that takes time.
The new control panel has been a huge undertaking and we're very happy to have released it. We're hoping to add the other "coming soon" features soon.
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