Control panel

**Tumultus** · 08-02-2012 12:13 AM

Yep, the vPanel 2.0 is coming along nicely. Still, there is one thing that already bothered me in the old vPanel: the blank welcome page. Just like with the competition, I would like to see something there, for example the last 5 dialed / received calls, last voicemail and current bill status ... or, in case that would be too much work, quick access links or even promotional offers - just something that gives me the feeling that I actually signed in rather than a blank white space. Also, if you would add a line or 2 of text in each section with a quick explanation what the feature does exactly, you wouldn't need a user manual. In many sections, you've done so already but some are just not telling a user anything.

Everything else is quite nice. Much better organized than before and a fresh look to it! The slide-out side menu allows for quick access. Bravo and thanks!

**holmes4** · 08-02-2012 09:41 AM

I used the "Report a bug" link in the new panel to report issues. No acknowledgement or reply. Should I report issues in the forum instead?

**VOIPoTim** · 08-02-2012 11:14 AM

Originally Posted by holmes4

I used the "Report a bug" link in the new panel to report issues. No acknowledgement or reply. Should I report issues in the forum instead?

Bug reports aren't necessarily being addressed in real-time. When you report one using the link, it'll go to developers and be added to our bug list, but there likely won't be a reply unless additional info is needed.

**christcorp** · 08-02-2012 01:53 PM

Tim; do you think they know about the "Speed Dial" link issue and the Virtual number issue, or should I do a Bug Report? Mike...

**VOIPoTim** · 08-02-2012 02:13 PM

Originally Posted by christcorp

Tim; do you think they know about the "Speed Dial" link issue and the Virtual number issue, or should I do a Bug Report? Mike...

Bug report is best just in case. Not personally sure about a virtual number issue, but the speed dial was supposed to go to "Outbound Routes" by design since those are used to create custom speed dials. We've had a ton of people mention that though so we're prob going to make it more obvious and swap in a standalone speed dial page that is just a simpler way to do the custom outbound routes.

**VOIPoTim** · 08-02-2012 07:23 PM

Speed dial is now a standalone page. It's technically just creating "outbound routes" that forward, but we made a standalone page to make it easier.

**christcorp** · 08-02-2012 10:29 PM

Thanks Tim. I sent in a bug report for the Virtual Number. FYI: The "Account/Services" page under "Services" shows I have a virtual number. It's just under the "Features" tab under "Virtual Numbers" where it says I don't have any virtual numbers. Not a big deal considering I don't use voicemail on my virtual number. But if it's like this for others, it could be an issue. Thanks again for continually making VOIPO Better; and the BEST voip service out there. Mike....

**VOIPoTim** · 08-02-2012 10:31 PM

Originally Posted by christcorp

Thanks Tim. I sent in a bug report for the Virtual Number. FYI: The "Account/Services" page under "Services" shows I have a virtual number. It's just under the "Features" tab under "Virtual Numbers" where it says I don't have any virtual numbers. Not a big deal considering I don't use voicemail on my virtual number. But if it's like this for others, it could be an issue. Thanks again for continually making VOIPO Better; and the BEST voip service out there. Mike....

I talked to Brandon about this and he said it's not showing up because it was "upgraded" to a 2nd line which technically makes it a separate account rather than a virtual number. If it were downgraded back from an addon account to a regular virtual number he said it would appear. You should still be able to access it using the "linked" accounts drop down at the top. Is it there?

**robhouston** · 08-26-2012 05:47 AM

I've noticed this morning that the ability to toggle between my main number and add-on number has disappeared. Was this an intentional change?

Thanks for the information,

Rob

**sama123** · 04-07-2013 12:18 PM

Tim,

I am not seeing my add-on service/virtual fax in the new control panel. Will this feature be fix soon. That is, if I want to send a fax from this account I have to access the old panel.