Re: New Customer with Setup Question
Easiest thing to do is to go into the router and RESERVE a DHCP IP address for your voipo adapter. Different routers do it differently; but basically it's done by MAC address. It's the same as giving the adapter a static ip address internally that it always asks for; but in reverse. Instead of always asking for 192.168.1.12 (or whatever); the router simply says, I will ALWAYS give MAC address: = voipo adapter, the address 192.168.1.12 (Or whatever).
Then, if you want to do port forwarding, which you really shouldn't have to, you do that from the router too. A static IP address is definitely recommended because routers use NAT. (Network Address Translations). This is what gives the router the ability to allow 2,3,4,.....254 different items on your network to ALL SHARE and use the same single IP address coming from your internet provider. And voip is generally decent at working around NAT with such things as stun servers and other means. However; if the IP address of the voip adapter changes, and the network wasn't ready for the change, you can lose voip connectivity. It's simply better to always have the same IP address to the voip adapter all the time.
But the most important question I must ask is: "When you first plugged it in; even after the router; were you having any problems with it?" Bottom line #1 tech philosophy: "If it ain't broken..... DON'T FIX IT!!!!!" In other words, if you aren't having problems, then there's nothing to fix, so don't mess with it. If you start having problems with connections, voice quality, etc... then ask or open a tech ticket with voipo. But normally; a voipo adapter is "Plug and Pray (Play)". You shouldn't have to change anything unless you have a complicated network or finicky internet provider.
Mike
"Born Wild - Raised Proud"
Do you like your life? - Thank a Vet!!!
Bookmarks