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Thread: Can make calls, but not recieve them

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  1. #1
    Join Date
    Oct 2012
    Posts
    4

    Default Can make calls, but not recieve them

    After a call 3 days ago, I was able to make and receive calls the other day, although my number hasn't been ported yet.

    The past 2 days, I haven't been able to receive ANY calls at all. I've not been given a virtual number either.

    Outgoing calls are just fine.

    Seems tech support is off on weekends. So I'm pretty much SOL.

  2. #2
    Join Date
    Oct 2012
    Posts
    4

    Default Re: Can make calls, but not recieve them

    Also, when I sign in, all I can get is the E-911 page on the v-panel. I key in my information, and I keep getting "please double check that the address information supplied is valid". I've tried re-keying it in, and re-keying it in, nothing is working...still the exact same message. I can't get to ANYTHING else on my V-panel at ALL. THIS IS REALLY GETTING FRUSTERATING!

  3. #3
    Join Date
    Jul 2011
    Posts
    163

    Default Re: Can make calls, but not recieve them

    More than likely your 911 address your putting in, does not match the area code for that location.
    City Wide Phone
    where the talk is cheap!

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Can make calls, but not recieve them

    Did you try the email support?
    Some likely get looked at even though its officially off hours, there might be a staff member taking a look at what's hottest.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  5. #5
    Join Date
    Oct 2012
    Posts
    4

    Default Re: Can make calls, but not recieve them

    I finally got past the 911 screen, some frigging how. And I did find my virtual phone number....and at the "MOMENT" it is all working now. It was working fine with my old phone number the other day. This is all confusing to someone over 50!!!!

    I did do the email thing, but no response.

  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Can make calls, but not recieve them

    Heh, I'm over 50 too.

    Glad you had some better luck on vPanel

    Are you trying https://secure.voipo.com/ or https://secure.voipo.com/

    Maybe one works better than the other?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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