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Thread: Vpanel Issues

  1. #1
    Join Date
    Dec 2007
    Location
    Spring, Texas
    Posts
    3

    Smile Vpanel Issues

    I am not able to access vpanel at this time I put in my username and password and it will not let me in even though I am inputting the correct information for this account I am not sure why. It looks like I need to have the password reset however I go to the reset password button and that does not work as well.
    Last edited by gatorshaun; 08-15-2008 at 02:30 PM.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Vpanel Issues

    Quote Originally Posted by gatorshaun View Post
    I am not able to access vpanel at this time I put in my username and password and it will not let me in even though I am inputting the correct information for this account I am not sure why. It looks like I need to have the password reset however I go to the reset password button and that does not work as well.
    Send an e-mail to support@voipo.com and they can give you a new password there.

    Probably related to this: http://forums.voipo.com/showthread.php?t=670
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Dec 2007
    Location
    Spring, Texas
    Posts
    3

    Default Re: Vpanel Issues

    Thanks for the quick reply time I love VOIPo

  4. #4
    Join Date
    Feb 2007
    Posts
    23

    Default Re: Vpanel Issues

    Tim,

    I have the same vpanel issue. I sent email to support@voipo.com and no response yet.

    Ilhy

  5. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Vpanel Issues

    Quote Originally Posted by ilhy View Post
    Tim,

    I have the same vpanel issue. I sent email to support@voipo.com and no response yet.

    Ilhy
    Can you check your SPAM filter to see if response went there?

    I show ticket ORU-980819 was replied to in 3 minutes after submitted.

    Replying to the new one now too. If you don't get this reply let me know and I'll PM you info.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #6
    Join Date
    Feb 2007
    Posts
    23

    Default Re: Vpanel Issues

    You're right. They were in the Spam folder. I fixed it. Now working well.

    Thanks.

    Ilhy

    Edited: When I tried to update my E911 information, it failed. My previous address is in Apt 810 and now is Apt 403. I replaced 810 with 403 and clicked the updated button. The current address is still Apt 810. Please check it.
    Last edited by ilhy; 08-27-2008 at 10:29 PM. Reason: New question.

  7. #7
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Vpanel Issues

    Quote Originally Posted by ilhy View Post
    You're right. They were in the Spam folder. I fixed it. Now working well.

    Thanks.

    Ilhy

    Edited: When I tried to update my E911 information, it failed. My previous address is in Apt 810 and now is Apt 403. I replaced 810 with 403 and clicked the updated button. The current address is still Apt 810. Please check it.
    All taken care of. Let us know if you have any other issues.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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