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Thread: Sporadic failover this afternoon

  1. #1
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    248

    Default Sporadic failover this afternoon

    I'm getting sporadic failover issues. Outgoing calls just fine, but most incoming calls go to failover. There's nothing wrong with my ISP and my ATA is registered just fine.

    Anyone else reporting issues?

  2. #2
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Sporadic failover this afternoon

    Incoming only...caller gets message about no messages on email??..others get enter a passcode to complete your call...this just happened...after caller tried 3 times, call connected.

  3. #3
    Join Date
    Dec 2010
    Posts
    28

    Default Re: Sporadic failover this afternoon

    I tried to reply but my post said it needed moderator review first since I posted a link to the Reseller forum, but there is another thread there about the same issue.

  4. #4
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    248

    Default Re: Sporadic failover this afternoon

    The issue seems to be resolved sometime last night....incoming calls appear to come through OK now.

  5. #5
    Join Date
    May 2013
    Posts
    10

    Default Re: Sporadic failover this afternoon

    I'm having problems today! Can call out but incoming calls get a message that the call "can't be completed as dialed". Anyone els in San Diego?
    Eric Seaberg - San Diego
    A.E.S. - S.M.P.T.E. - S.P.A.R.S.

  6. #6
    Join Date
    Jul 2010
    Posts
    358

    Default Re: Sporadic failover this afternoon

    Eric. Log into the control panel for your number. Set it to "do not disturb - voicemail". Then call it again. See if it goes to the failover voicemail. If so, the problem is likely with your device. However, if you still get that message, the problem is likely on voipo's side, and you need to open a ticket. Good luck.

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