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Outbound call quality issues - dropping audio and jittery
How do I start troubleshooting outbound call quality issues? I have people telling me that "I'm breaking up" or they don't hear a syllable or two. Sometimes entire words are dropped and the calling party will say "Can you repeat that".
From my end, people I call sound fine and the audio of the other party isn't an issue.
My ATA is in the DMZ with a fixed IP address. My cable ISP is connected to my home gigabit LAN and I get 100 megabit down and 20 megabits up service.
Where do I start trying to troubleshoot these audio problems?
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