I'll post an updated VOIPo branded LOA that is a little easier to fill out in terms of what it's asking for before public launch (need to have it approved by Level3 first). We're eventually going to move to filling it out online and it generating a PDF to print and sign.

For now here is what we're working with: http://voipo.com/GenericLOA.pdf

Here's a breakdown of the fields it currently uses:

Company Name: Your Name

Address: Mailing Address on File with Provider

Provider: Provider (ViaTalk, Lingo, etc)

Number Begin: Number to Port

Number End: Number to Port

BTN: Number to Port (or primary number if porting a virtual)

Requested Date: Blank/Does Not Matter Unless Scheduling Way In Advance

Order Number: Blank - N/A


Along with the LOA, we also need a copy of a recent bill or a printout from your provider. Something that shows number/name on the same page is preferred. Level3 just looks at this to match it up. If using ViaTalk or another Tier-2 ITSP, this won't even be verified, but Level3 will not process without seeing something on paper.

Just fax these to 832-426-7700 or e-mail to support@voipo.com and we'll submit.

Average processing time is about 2 weeks, but could take up to 30-45 days or be completed in just a few days.

If anyone has any questions, just let us know.